Office 365 is the fastest growing software offering in Microsoft’s history. Not too shabby! But what does this mean to you, as an IT partner and trusted resource for your customers? I often hear, “Sure, I sell Office 365,” which is, more often than not, followed by, “the margins are just so thin.” Translation: “I can’t make any money selling it to my customers.”
Before I refute the above statement, let’s take just a minute to cover some background. Lync Online, which is a component of many Office 365 licenses, is a powerful communications platform, offering presence, instant messaging, voice over IP (VoIP) calling, desktop sharing, and audio and video conferencing… all from a single interface.
Lync makes it possible to handle just about all of your communications through a single desktop client, with one exception… voice. Is this bad? NO… This is good! No voice equals opportunity for you!
Join us on Thursday, October 16 @ 1:00 pm ET (10:00 am PT) for a webinar where we will explain two ways that you can add voice services to Office 365 licenses. You will increase your monthly recurring revenue, while providing a more comprehensive communications solution for your current and prospective customers.
What Will You Learn?
Following this session, you will be able to add PSTN (remember this from the pre-VoIP days?) audio conferencing capability to any Office 365 license. Why is this important? A hybrid, or Lync-enabled bridge allows a user to invite non-Lync participants to join their Lync meetings by simply dialing a toll-free number and passcode. The beauty of integrating this option into Office 365 is that the meeting invites sent directly from Outlook will have the meeting access instructions automatically included in the email. I personally use this option every day, and even calls with as few as 5 participants usually have at least 1 or 2 people dialing in from their mobile phone or landline. So what? Oh… I almost forgot to mention: every minute of use is billable and commissionable to you. Earn as much as 50% margin on every one of these minutes, each and every month. The beauty of recurring revenue.
We can even take this voice “enablement” a step further. By replacing the Lync Online component with a voice-enabled Lync package, O365 becomes not only a hosted phone system, but a comprehensive unified communications solution. So, the user is able to leverage their purchase of O365 and obtain a phone system that is fully integrated into everything else they use on their desktop, including Exchange for email and calendaring. The value to the customer is the ability to replace a legacy phone system that they may have outgrown, or is reaching its end of life, with a complete, hosted, telephone system
To learn more about these services and how to uncover opportunities within your current customer base, join us on Thursday, 10/16/2014 @ 1:00 pm ET (10:00 am PT).
If webinars are not your thing, drop me a line anytime: 302.514.PLUM (7586) or greg@plumUC.com.